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Injurymap's privacy policy

19 March 2018

Information We Collect

Injurymap collects information to operate our business and provide you with innovative solutions. We collect both Personal Data and Other Information in support of these efforts. "Personal Data" is information that can be used, directly or indirectly, alone or together with other information, to identify you as an individual user. This may include your precise your Performance Data. "Other Information" is information that is anonymous, aggregate, de-identified, or otherwise does not reveal your identity. Some examples include age, gender, browser and operating system, time spent using our Services. We collect and use this information to understand how you and our community as a whole use our Services and constantly tune, enhance, innovate and build products and services to reflect the needs of users. Generally, we do not consider Other Information to be Personal Data. Regardless, if we link together Other Information in a way that renders it individually identifiable, we will treat the combined information as Personal Data. We collect Personal Data in the following ways: When you register with us, we collect registration and demographic details (.e.g., name, username and password, email address, date of birth). When you set up an Injuryramp account, we will collect your name, username and password, email address, date of birth, and location (e.g., country). We may also collect your postal code, contact number and information about your mobile device. In addition, we may collect certain demographic information at registration to tailor our Services to your needs, such as age, gender, fitness and physical characteristics, and sport preferences. Performance Data: We collect your Performance Data to help you track your progress, activity levels, goals, to provide you with feedback (such as training recommendations) and to help us run our business. We collect Performance Data in several ways: when you input the data manually into the Services, when you employ features in the Services that are designed to capture the data. when you leverage technologies that integrate/connect with our Services, such as certain mobile applications, wearables, or other fitness technologies (such as activity trackers, heart rate monitors, pedometers, and the like) that share Performance Data with our Services, and when we calculate additional information from Performance Data you have previously provided (such as when we analyze performance over time). Here are some examples of Performance Data we collect: Information about your physical traits, such as height, weight, body measurements and age; Details about your athletic or recreational activities, such as type of activity, exercise frequency, and performance goals; Other Information: We may collect Other Information about your use of our Services. This includes, for example, your device type, carrier provider, browser type, operating system, internet domain and host name, date and time of access as well as referring and onward URL, as well as transactional data about the activities you undertake and how you interact with the Services, such as what data is displayed, clicked on or shared, the click stream patterns, and the length of time spent on each site or page; and searches you may conduct on the Services. When you connect with us through social media, we may collect account or profile information.

How We Use Personal Data

Injurymap uses the data we collect to operate our business, advertise and provide our products and Services, improve existing products and services, develop new products and services, and to improve and personalize your experiences interacting with us. We also use your Personal Data to communicate with you and to deliver advertising that may be more relevant to you. We use the information we collect to: Operate our business and provide our Services to users, We use the data we collect to provide the Services that we offer. This includes operating, maintaining, and providing you with all of the content and features of the Services. For example, tracking your fitness goals, and processing your payment for purchases. We also use the data that we collect for our internal business operations. For example, we use data to better understand our business, analyze our operations, improve the Services, and to develop new products and Services to support your fitness, wellness, and nutritional goals. We may also use the data to track, for example, the total number of visitors to or users of the Services, the number of visitors to each page of the Services, and the domain names of our visitors’ Internet service providers to analyze our business operations and performance. Personalize experiences on our Services, better understand our users and gain consumer insights We use the Personal Data we collect to personalize your experience with our Services. This allows us to present products and information tailored to you, your interests and location, and to provide you with specialized route and event content based on your location. We also use Personal Data to better understand our users and the people who use our Services. This helps us to innovate, plan and design new products, services, features and functionality that our Athletes need and want. Support research and academic research We and our business partners may use the Personal Data and Other Information we collect to conduct commercial or academic research on demographics, interests, and consumer preferences to gain insights about our Athletes, the products and services Athletes use and also to develop innovative products and services for our Athletes. This analysis may be leveraged and shared outside of Injurymap. For example, we may use our analysis of common route information to assist a local urban planner in identifying potential walking paths. This research may be compiled and analyzed by Injurymap, one of our business partners or a third-party on an aggregate or de-identified basis in a way that does not identify you personally. Address security issues and to resolve disputes We use the data we collect, including Personal Data in some cases, to protect the security of our Services, employees and users, to detect and prevent fraud, to resolve disputes and to enforce our agreements and contractual commitments. Communicate with you and respond to your requests After you have registered or created an account with us, you have a choice of receiving announcements via email, push notifications, or text message about us, our products, Services, special events or promotions. If you consent to such messages, we may use your Personal Data and Other Information to communicate with you about the Injurymap products or Services you have purchased or used and to notify you of other products, promotions and Services we think may be of interest to you. You can manage your communication preferences by registering for and logging into your account. We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. Additionally, when you request it, we will use your Personal Data to enroll you in contests, programs, or offers. We also may use your Personal Data to notify you of promotions and other special offers. Please note that irrespective of your email settings, we may send you notifications pertaining to the performance of our Services, such as revision of our Terms or this Privacy Policy or other formal communications relating to products or Services you have purchased or use. With some challenges, promotions and surveys, we may ask questions so we can conduct market research. Sometimes we will ask questions that we know our business partners are interested to learn. Other times, we will ask questions on behalf of our business partners. In these cases, we may share your responses with these business partners for their own market research and communication purposes. For example, we may ask whether you prefer coffee or tea in the morning, and share your response with our coffee company partner. To opt-out of this kind of collection and sharing, you can decline to answer these kinds of questions or decline to participate in the challenge or survey altogether.

How We Disclose Personal Data

Injurymap will only disclose your Personal Data with your knowledge and as stated in this Privacy Policy or as indicated at the time of collection. This includes disclosures that will enable us to fulfill our obligations to you, and allows us to manage our business operations. We will only share your Personal Data with third parties in certain limited instances, namely with your consent, or as is necessary to complete a transaction or provide a product, service, or feature that you have requested. We may disclose your Personal Data as described in this Privacy Policy and in the following ways: To Affiliates, Partners, Vendors, and Suppliers We also work with partners, vendors, distributors, and suppliers. These third parties may have access to or process your Personal Data, but only to the extent it is necessary for them to (1) provide their products and services to us, or (2) to provide you the products and services that you have requested. For example, we may use third-party providers to assist us with marketing and advertising our products and Services, delivering customer service and support (for example, when you have a question, complaint or technical issue with your account), and for e-commerce order fulfillment. In addition, with your knowledge and consent, our Services may gather and transfer information from other applications, functions and tools within your mobile device.

Information Security

Injurymap is committed to protecting the security of your Personal Data. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. We also recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

Data Retention

Injurymap will retain your Personal Data for as long as you maintain an Account or as needed to provide you the Services. We will also retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Use Data Collection Tools and Online Advertising

Injurymap uses cookies and other data collection tools like web beacons to collect data that help us personalize your use of our websites and mobile applications. We also work with a variety of advertisers, advertising networks, advertising servers, and analytics companies ("Ad Partners") that use various technologies including cookies to collect data about your use of the Services (such as pages visited, ads viewed or clicked on) so that we and our Ad Partners deliver ads to you based on your interests and online activities. Information about Cookies “Cookies” are data files stored within your browser when you interact with a website. These data files allow the site to recall important information about your visit and help improve your experience. By using this technology, we are able to make it easier for visitors to register for accounts, order products, enter and participate in sweepstakes and contests, and offer other functionality on our sites, like showing you ads based on your interests or browsing history. For sites that permit online shopping, we use cookies to remember and process the items in your shopping cart. We also use cookies to collect information about which device and browser you use to access our sites so we can optimize your access and continually improve functionality. For example, we collect information about your browser type (e.g., Internet Explorer, Safari, or Firefox) and operating system (e.g., Windows, Mac-OS X, IOS, Android etc.), domain name of your Internet service provider, websites visited before and after visiting our sites, pages viewed and activities at our sites, and ads seen or clicked on. We also keep aggregated statistics about the visitors to our sites to help us continually improve how we deliver our online content. For example, we can determine if more visitors prefer certain features or pages to others, which helps us keep our sites fresh and interesting to Athletes. Types of Cookies We Use We use several different types of cookies: Required Strictly necessary cookies: these are cookies that are required for the operation of our websites. Without them, for example, you would not be able to register or log in for any Services that we may offer. Functional Analytical/performance cookies: these cookies allow us to recognize and count the number of visitors and to see how visitors move around our websites. These helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily and do not encounter technical errors. Functionality cookies: these are used to recognize you when you return to our websites. Usage of cookies of this character enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).

Managing Your Privacy Settings

We provide you several ways to manage your privacy settings: Update your default settings for in-app data sharing Injurymap apps are designed for your health and fitness benefit. As such, you are able to control what and with whom you share your Personal Data. We encourage you to adjust the sharing settings to best meet your objectives and sharing comfort level.


Injurymap Services are intended for general audiences and are not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our support. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the information and terminate the child's account.